How To Use The Support System

Posted by on November 23rd, 2012 | Comments Off on How To Use The Support System

Our Support System is Changing

As from 10th December we are introducing a ticketing system to enable us to track and process all support requests more efficiently.

This can be accessed by visiting http://support.icewave.biz or by clicking on the ‘Support Requests’ icon on the bottom left of the website home page.

For full and detailed  instruction on how to open up a support account and open your first ticket please feel free to download the pdf tutorial

Click Here To Download Your Support Desk User Guide

Simply right click and select ‘Save as’ to save the guide to your computer

 

 


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